Privacy and Policy
1. Introduction
Regenesis Hyperbaric Center, PLLC (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.RegenesisHyperbaric.com (the “Site”) and interact with our hyperbaric therapy services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services. By accessing and using this Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
2. Information We Collect
A. Information You Provide Directly
- We collect information you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Medical Information: Medical history, current symptoms, recovery goals, previous hyperbaric therapy experience, and other health-related information provided during consultations
- Consultation Information: Reason for inquiry, preferred contact method, treatment interests
- Account Information: Username, password, and other account credentials if you create an account
- Communication: Messages, inquiries, feedback, and correspondence sent to us through the Site or email
B. Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing behavior:- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
- Usage Information: Pages visited, time spent on pages, links clicked, search queries, and referral sources
- Location Information: General location data based on IP address (not precise GPS location)
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience
C. Third-Party Information
In some cases, we may receive information about you from third parties, such as referring physicians, healthcare providers, or other medical professionals who are part of your care team with your consent.3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our hyperbaric therapy services
- Processing consultation requests and scheduling appointments
- Responding to your inquiries, questions, and customer service requests
- Sending you information about our services, updates, and promotional materials (with your consent)
- Conducting patient assessments and developing individualized treatment protocols
- Monitoring and analyzing trends, usage patterns, and Site performance
- Personalizing and improving your experience on our Site and services
- Complying with legal obligations and protecting our legal rights
- Detecting and preventing fraudulent transactions and other illegal activities
- Creating de-identified, aggregated data for research and analytics purposes
4. Protected Health Information (PHI)
Some of the information you provide to us may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). While this Site is not required to comply with HIPAA, we are committed to protecting your sensitive health information with the same level of care and security.
- We do not share PHI with third parties without your explicit written consent, except as permitted or required by law
- Medical information is stored separately from other personal data and is protected with advanced security measures
- Your medical records are maintained in compliance with applicable medical record retention laws and standards
5. Information Sharing and Disclosure
A. When We Share Information
We may share your information in the following circumstances:
- With Your Consent: With your explicit written consent for specific purposes
- With Service Providers: With third-party service providers who assist us in operating our Site and delivering services (subject to confidentiality agreements)
- With Healthcare Providers: With your referring physician or other healthcare providers if you authorize us to do so
- Legal Requirements: When required by law, court order, subpoena, or government request
- Protection of Rights: To protect our legal rights, privacy, safety, or property, and that of our users and the public
- Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets (with appropriate privacy protections)
B. What We Do NOT Share
- We do not sell your personal information to third parties for marketing purposes
- We do not share your medical information with marketers or data brokers
- We do not use your information for purposes outside of providing our services without your consent
6. Data Security
- Secure Socket Layer (SSL) encryption for data transmitted over the internet
- Firewalls and intrusion detection systems
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy practices
- Secure storage of sensitive information with restricted access
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you
- Right to Correction: You may request correction of inaccurate or incomplete information
- Right to Deletion: You may request deletion of your information (subject to legal retention requirements)
- Right to Opt-Out: You may opt out of receiving marketing communications from us
- Right to Data Portability: You may request a copy of your information in a portable format
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
- Remember your preferences and login information
- Understand how you use our Site
- Optimize Site performance and functionality
- Deliver targeted content and advertisements
9. Third-Party Links
10. Children's Privacy
11. Changes to This Privacy Policy
12. Contact Us
Regenesis Hyperbaric Center, PLLC
20 E Blue Hill Road
Blue Hill, Maine 04614
Email: Regenesis@lucentneurology.com
Phone: 207-813-4030
By using Regenesis Hyperbaric Center’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.